Frequently Asked Questions
Who do you serve?
Orange Blossom Family Health(OBFH) provides health services for any low-income housed or homeless residents of Orange, Osceola and Seminole Counties.
What proof of income do you accept?
Pay stub, bank statement, unemployment letter with income, and/or SSI letter with income.
Where does your funding come from?
We receive government funding from the federal, state, and local levels. We also receive private financial and in-kind support to provide our many services.
Who owns the Health Center?
Orange Blossom Family Health is operated by The Health Care Center for the Homeless, an independent 501(c)(3) non-profit organization. We are governed by a Board of Directors comprised of community members and Health Center users.
Do you accept private insurance?
We accept some private insurances. Please call ahead to the location most convenient to you to check if we accept your private insurance.
Do you accept Medicaid and Medicare?
Yes, we do accept patients who are currently enrolled in Medicaid or Medicare. Please bring your card with you to your first visit.
How do I make an appointment?
If this will be your first time coming to our Health Center, your initial visit will be as a walk-in patient. If your provider here determines they need to see you again within an allotted time, the front desk will schedule your next appointment.
What should I bring with me on my first visit to the Health Center?
You should bring identification - this may be a driver's license, a state issued photo ID, or a birth certificate if you do not have a driver's license to verify your date of birth. We will require proof of all household income. Please bring your Medicaid or Medicare card if currently enrolled.
How do you charge for your services?
The cost of our services is determined by a sliding fee scale based on total household income, the number of persons living at your residence, and in accordance with the current Federal Poverty Guidelines. The minimum charge for a medical visit is $10.00; for a dental visit - $10.00; for a behavioral health visit - $10.00; for pharmacy - $6.00 per prescription. Please be aware these are minimum charges only and amounts will vary based on the service or services provided. For patients unable to afford the charge for services provided, assistance is available.
Do you take walk-ins?
OBFH does accept walk-in patients in our medical clinic and they will be seen in order based on the urgency of their current illness or health issue. For our dental clinic, walk-ins are seen on Mondays at 8:00 AM and 1:00 PM and Wednesdays at 8:00 AM and are seen in the order they arrive.